When participating in a Web conference call the audio or video portion is recorded for playback. Many of the participants are interested in reading a summary or transcript of the Web conference at their leisure. The audio or video from the conference can be sent to a transcription company who will then watch or listen to the conference and type it out word for word.
This will allow anyone to go back over any thing that was said during the conference call and allow for searching the text via key words and names.
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